International business conference for healthcare administrators “World quality standard: from idea to implementation. Leaders’ Experience”.
An intensive two-day program with practical master classes, panel discussions and thematic sections, through which you will discover new insights into building a high-performance clinic.
General directors, managers and chief physicians of leading medical clinics will meet at the conference and share their experience and practical recommendations for the audience of healthcare administrators in Russia and the CIS.
The experts will be academicians of the Russian Academy of Sciences, practicing doctors, managers, graduates of MBA programs, deputies of the State Duma of the Russian Federation. As well as international expert Dalila Ver Khoury – Assistant General Director of the Holy Family Hospital, Haifa, Israel.
Chief physicians and their deputies
Managers of private and public medical centers
Heads of clinical diagnostic laboratories
Chief Nurses
Heads of medical schools
Quality managers
Heads of marketing departments
HR directors
Heads of medical schools
Quality managers
Heads of marketing departments
HR directors
Ph.D. in public health and health care, highly qualified specialist in geriatrics, rehabilitation and palliative care, director of the Southern District Branch, head of the home care nursing workforce, Amutat Babayit, Israel
General Director of AMTEC KAZAN, Chairman of the European Patient Experience Association TEAPEX
(Kazan)
Deputy of the State Duma of the Federal Assembly of the Russian Federation
(Moscow)
Director General of the International Medical Cluster Foundation
(Moscow)
President of Medicina JSC
(Moscow)
Director of the Moscow Clinical Scientific and Practical Center named after A.S. Loginov DZM
(Moscow)
General Director of the Family Clinic
(Moscow)
General Director of the Dawn Clinic
(Moscow)
Chief Physician of KGBUSH Regional Clinical Hospital
(Krasnoyarsk)
General Director of "Babyboom" maternity and childhood clinic; "Laviani" network of cosmetology and dentistry clinics
(Vladimir)
Expert in health care management
(Moscow)
First Deputy General Director of the Rassvet Clinic
(Moscow)
Chief Physician of the BSMP
Naberezhnye Chelny
(Naberezhnye Chelny)
Managing Partner of Lakhta Clinic, a multi-profile medical center
(St. Petersburg)
Chief Physician "Lakhta Clinic on Kovensky
(St. Petersburg)
Director of Quality and Certification of Medicina JSC
(Moscow)
Director of Customer Service at Expert Group
Marketing and Patient Success Director, Fantasy Group of Companies (Dental Fantasy, Belgravia Dental Studio, Fantasy Clinic)
(Moscow)
Executive Director of Dental Fantasy and Belgravia Dental Studio
(Moscow)
Experience of the Republic of Tatarstan in Forming a Highly Effective Healthcare System
Panel discussion “Modernization of Healthcare and Legislative Initiatives. How to be heard by the state?”
Work on international standards of quality management of medical care. The experience of years gone by
State clinic management experience. HR in state clinics
The Modern Clinic: The Role of the Nurse in a Person-Centered Approach
A differentiated approach to market segments within the same network of clinics.
A complaint is like a gift.
Working with undesirable events. Risk management in medical institutions.
Patient-centered infrastructure of a medical organization
Peculiarities of patient segmentation for an optimal patient-centered strategy
Effective mentoring in a medical organization, using the Krasnoyarsk Regional Hospital as an example
Customer service management in a federal network: experience in building business processes, their standardization, structure and motivation.
Team and Education in Medicine
Working with undesirable events. Risk management in medical institutions
The environment in a medical organization as a tool for developing patient-centeredness
Effective doctor-patient communications, how to establish a dialogue between the parties?
Medical organization as a production system
Corporate culture of a medical organization
Safety. Quality. Practice. Risk management standards in medicine – real experience
Legislative initiatives: how to be heard by the state
Doctor’s brand in the history of clinic development
Reservations can be made by calling 8 (843) 212-01-01 or by writing to kzn.reservation@kazanpalace.com
420064, Republic of Tatarstan, Kazan ul. 138 Orenburgsky Trakt, Block 9
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